STAR responses to Hinz 2025-07-28 presentation #2

This in part of a series of posts on the presentation given by Lisa Hinz at the SacRT Board Meeting on 2025-07-28. The audio accompanying the presentation slides is key to understanding them, so we recommend that you also view the meeting recording on YouTube.

Slides 4 & 5 (starting 31:50) were spent on modifications to speakers at 48th Street light rail station and the gong sound of the new light rail cars, in response to neighborhood complaints. The second slide is shown below.

SacRT_2025-07-28_agenda-4-1-customer-service-Hinz-presentation-page5
SacRT_2025-07-28_agenda-4-1-customer-service-Hinz-presentation-page5

Note in particular, the last bullet point: “That audio recording was then uploaded to the S700 fleet”

It is truly amazing that complaints from a single neighborhood about the gong on the new light rail cars resulted in changing the sound for the entire fleet. Is this the way SacRT listens to the public, focusing on the demands of a high-income neighborhood, without talking to anyone else?

Lisa made a seemingly off-handed comment at the end of this slide, that “This fall, we hope to run S700 trains, exclusively on the Gold Line”. This information is not on any slide.

Leave a comment