At the 2025-07-28 board meeting, agenda item 4.1, Customer Response & Feedback/Light Rail Update presentation, by Lisa Hinz, VP Security, Safety, Customer Satisfaction & Facilities, was full of obfuscation. This will not show up in the slides themselves, so we have to recommend that you also view the meeting recording on YouTube. The presentation starts … Continue reading STAR responses to Hinz 2025-07-28 presentation #1 →